Privacy Policy for TripLeap

Effective Date: 17.01.25

Welcome to TripLeap. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, transparently, and securely.

1. Information We Collect

1.1. Account and Order Information:

  • Email address (required for registration)
  • Name, postal address, and phone number (when provided for product delivery)
  • Payment information (processed securely through Stripe)

1.2. Information We Collect Automatically:

  • Through Google Analytics and Meta (Facebook) Pixel, we collect:
    • Usage data (how you interact with our website)
    • IP adress
    • Browser type and version
    • Access times
    • Pages visited
  • Cookies and similar tracking technologies

2. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contract fulfillment (processing orders, providing services)
  • Legal obligation (tax and business laws)
  • Legitimate interests (improving our services, security)
  • Consent (marketing communications)

3. How We Use Your Information

  • To manage your account and process orders
  • To deliver products and services
  • To provide customer support
  • To improve our website and services
  • To send marketing communications (with your consent)
  • To analyze website traffic and user behavior through Google Analytics
  • To measure advertising effectiveness through Meta Pixel

4. Third-Party Service Providers

We work with the following third-party service providers:

  • Stripe (payment processing)
  • Google Analytics (website analytics)
  • Meta Pixel (advertising tracking)

These providers have their own privacy policies and handling of personal data.

5. Data Retention

We retain your personal data for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

6. International Data Transfers

While we primarily operate in the EU, some of our service providers may process data outside the EU. Any such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses.

7. Cookie Policy

Our website uses cookies and similar technologies. Types of cookies we use:

  • Essential cookies (necessary for website functionality)
  • Analytics cookies (Google Analytics)
  • Marketing cookies (Meta Pixel)

You can control cookies through your browser settings. Opting out of non-essential cookies may impact some website functionality.

8. Children's Privacy

While our products are designed for children aged 5-12, our website and services are intended for use by parents and adults. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent

To exercise these rights, please contact us atcontact@trip-leap.com

10. Data Security

We implement appropriate security measures to protect your personal information. Our payment processing is handled securely through Stripe.

11. Opt-Out Options

You can opt-out of:

  • Marketing communications: through unsubscribe link in emails
  • Google Analytics: through Google Analytics Opt-out Browser Add-on
  • Meta Pixel tracking: through your Facebook Ad Settings

12. Changes to Privacy Policy

We may update this policy from time to time. We will notify you of any material changes via email or through our website.

13. Contact Us

For any privacy-related questions or to exercise your rights, please contact us at: Email:contact@trip-leap.com